Refund Policy

Business Know-How has a 30 day-refund policy. To arrange for an exchange or refund, please contact within 30 days of your original purchase.

Please note, that if you ordered one of our downloadable products, you will receive the product electronically. You should see a link to retrieve your order when the purchase is completed and you will also get a link in email to download it. If you didn't see or get a link, please contact 


Once your refund request is approved,  your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at


If you purchased a  product from us that was shipped, the address to return it to is 20 Fairway Dr Centereach New York US 11720. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.